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What is Conto Key?
Conto Key is the new online current account offered by Banca Progetto, which can only be subscribed to using remote communication techniques. For the purposes of opening the Account, the Customer must be a natural person "consumer", an adult, under the age of 85 and resident (physically and fiscally) in Italian territory.
Together with the current account, "basic" payment services are offered (SEPA credit transfer (SCT), SEPA direct debit (SDD), as well as the possibility of activating a debit card and the instant payment service (SCT inst).
Furthermore, with Conto Key Customers are given the possibility to activate both freely withdrawable and non-withdrawable deposit accounts for their funds, choosing between durations (from 6 to 60 months) and different rates. The stamp duty applied to the locked deposits amounts to 0.20% of the deposited sum and is charged annually on December 31st, for the deposits still active, or upon maturity or early termination in the case of locked deposits.
Who can open Conto Key?
Conto Key is reserved for natural persons "consumers", adults and fiscally and physically resident in Italy.
How do I open Conto Key?
Puoi aprire Conto Key seguendo la procedura online al link https://contokey.bancaprogetto.it/ oppure, per i clienti che sono già intestatari di un Conto Progetto, direttamente dall’area Clienti dell’home banking, nella sezione dedicata I MIEI PRODOTTI – VETRINA PRODOTTI.
In quest’ultimo caso, è possibile richiedere solo un Conto Key monointestato. Se non visualizzi il prodotto nella tua vetrina prodotti, ti invitiamo a scrivere a servizioclienti@contoprogetto.it.
L’apertura di Conto Key dal link soprariportato comporterà anche l’attivazione di Conto Progetto.
Can I jointly register Conto Key?
Yes, the account can be registered in the name of a maximum of 2 (two) holders (in this case it is necessary to follow the online procedure to open the complete Conto Key and Conto Progetto package).
How many Conto Key accounts can I open?
Each Customer can be the owner of a maximum of 2 (two) accounts, one account in a single name and one jointly with another person.
Can I open Conto Progetto with a connected legal guardian/support administrator?
Yes, but the request to open Conto Progetto must be made with the data of the actual owner via the online procedure accessible from the following link: https://contoprogettodigital.bancaprogetto.it
Subsequently, Conto Progetto can be managed by the legal guardian/support administrator by sending the following additional documentation via e-mail to the address servizioclienti@contoprogetto.it:
- Copy of a valid identity document of the legal guardian/support administrator
- Copy of the tax code of the legal guardian/support administrator
- Legal Guardian/support administrator's mobile number
- Legal Guardian/support administrator's email address
- Copy of the appointment provision as legal guardian/support administrator
Can a resident abroad open Conto Key?
No, Conto Key is aimed exclusively at individuals with physical and tax residence in Italy.
What is the Qualified Electronic Signature (FEQ) service?
The qualified electronic signature (FEQ) is a suitable digital signature system, pursuant to Legislative Decree no. 82/2005, to satisfy the requirement of the written form of deeds and contracts, when it is required as a condition of their validity, as in the case of banking contracts.
The FEQ is proposed directly within the Conto Key opening request process and is offered by the TI Trust Technologies certifier in the Conto Progetto opening process for customers who already hold a Conto Progetto or by the Intesi Group certifier in the Key Account opening process complete Conto Key and Conto Progetto package.
More information on the FEQ service is available on the Bank's website in the document "CPS Digital Signature and Electronic Seal" or in the document "TSP Practice Statement Intesi Group", present in the Transparency section of the website www.bancaprogetto.it.
How much does the Qualified Electronic Signature cost?
There is no cost, FEQ services are made available to the customer free of charge by the Bank.
Can I exercise the right to change my mind within 14 days of opening Conto Key?
Yes, to be able to exercise the right to change your mind after opening Conto Key, you must communicate the request to servizioclienti@contoprogetto.it, indicating your current account number and taking care to attach a copy of a valid identity document .
How can I close Conto Key?
To request the closure of Conto Progetto, you will need to complete and sign the "Modulo di Estinzione" present within home banking in the "News" section or at the following link https://www.bancaprogetto.it/privati/raccolta/conto-progetto#modulistica. You will then need to send it, together with a valid identity document, via the following channels:
- PEC to servizioclienti@pec.bancaprogetto.it
- e-mail associated with the account at customer servizioclienti@contoprogetto.it
- registered letter with return receipt to the address: Banca Progetto S.p.A. - Customer Service - Via Bocchetto 6 20123 Milan (MI)
If Conto Key has a joint account holder, the form must also include his signature.
What does it cost to open Conto Key?
The opening of Conto Key is free of charge.
The Customer is responsible for any tax charges (stamp duty and withholding tax on interest), as required by current regulations.
Are the advertised interest rates gross or net?
The interest rates advertised are gross of withholding tax, which currently stands at 26%.
When are the interests on Conto Key paid out?
The accrued interest is credited every quarter and when the account is closed.
How do I calculate interest on the Conto Key?
Interest can be obtained by applying the following formula: capital x interest x days of stock / 36,500
Interest is calculated on the actual days between the first day of the quarter (in case of a positive account balance) or the first credit value date (in case of subsequent transfers) and the settlement date.
How can I activate bill domiciliation?
The utility domiciliation service is free. To proceed with activation, send the form found at the link https://www.bancaprogetto.it/privati/risparmio/conto-key#modulistica to the e-mail address: servizioclienti@contoprogetto.it filled in with the details of the mandate .
What is the current account portability, and how can I do it?
Thanks to this service you have the possibility to transfer your payment services, the account balance to another institution and the transfer of connected users to Conto Key, without costs and within a maximum of 12 (twelve) working days. You can request portability by completing and sending the portability form available at the following link to the address servizioclienti@contoprogetto.it: https://www.bancaprogetto.it/privati/risparmio/conto-key#modulistica
Can I change the transfer limits?
Yes, but you can only request a reduction in the daily and monthly limits by sending an email from the address associated with the account to servizioclienti@contoprogetto.it.
How much is it and who pays stamp duty on Conto Key?
The stamp duty amounts to a maximum of €34.20 per year and is applied if the average quarterly balance exceeds the amount of €5,000.
Is the use of the Banca Progetto mobile app mandatory?
Yes, since Conto Key requires access to the home banking platform through Strong Authentication, which verifies the user's identity both during login and for payment transactions.
How can I recover my login credentials?
To request a reset of the login credentials, you can send an email to assistenzahomebanking@bancaprogetto.it from the email address associated with the account, indicating your username in the subject line.
How does the first access to the customer area work?
When you log in for the first time you will need to:
- enter the username (access code) and password
- create a pin code (Smart OTP) consisting of 5 numbers
- enter the activation code made up of 8 numbers that you will receive via text message
You will then need to change your password taking into account the following rules:
- a minimum length of 8 characters
- it cannot contain the username, name or surname or the date of birth of the customer
The password is case sensitive therefore it must be created considering the distinction between lowercase and uppercase characters.
Do I have to change my password in the following months?
The password must be changed at least every 180 days and the system will not allow you to enter credentials already used in the past, as the last 10 credentials entered are kept in memory.
How do I access my Customer Area?
To be able to access home banking from your PC, you will always have to authorize the login from the Banca Progetto mobile app, proceeding with the following steps:
1. from the website www.bancaprogetto.it go to the “Private” section and click on the HOME BANKING button and enter, enter your username and password
2. Open the Banca Progetto mobile App, click on the push notification and enter the PIN (SmartOTP) made up of 5 numbers that you previously created
Alternatively, below are the steps to follow to log in via "offline" mode via QR Code:
Set your phone to airplane mode and then:
- from the website www.bancaprogetto.it go to the “Private” section and click on the HOME BANKING button and enter, enter your username and password
- click “Authorize via QR Code”
- open the Banca Progetto mobile App and click on AUTHORIZE OPERATIONS FROM DESKTOP > FRAME QR CODE
- from the Banca Progetto mobile app, scan the QR code on your computer
- from the Banca Progetto mobile App, enter the 5-digit pin or use biometric recognition (e.g. fingerprint or Face ID)
- from the Banca Progetto mobile App the OTP is automatically generated which you will have to enter in the "Insert Otp" field on your computer
- Click on PROCEED
Can I access from home banking without activating the push notifications of the Banca Progetto mobile app?
Yes, it is possible. Below are the steps to follow:
1: from the website www.bancaprogetto.it go to the “Private” section and click on the HOME BANKING button and enter your username and password
2: from the Banca Progetto mobile App, without logging in, and click on the AUTHORIZE OPERATIONS FROM DESKTOP button > RECOVER OPERATIONS > AUTHORIZE
What to do if I don't receive the credentials to access the Customer area?
Contact Banca Progetto Customer Service on 800.970.663 or write to servizioclienti@contoprogetto.it to request that your access credentials be sent.
What to do if I no longer remember the password to access the Customer Area?
To request a reset of your credentials, you can contact us by writing to assistenzahomebanking@bancaprogetto.it from the e-mail address associated with your account, indicating your username in the subject.
Alternatively, you can contact Banca Progetto Customer Service on 800.970.663
Why can't I access the Customer Area?
It is likely that ten or more consecutive login attempts have been made using an incorrect password and/or PIN (even across different connections). In this case the access service is automatically blocked. To unlock the service you must contact Banca Progetto Customer Service on 800.970.663.
Where can I find the digitally signed Conto Key contract?
If you opened Conto Key by following the online procedure on the website www.bancaprogetto.it, the signed contract is sent to the e-mail address used when opening the account.
If you have opened Conto Key from the MY PRODUCTS - PRODUCTS SHOWCASE customer area, the signed contract is available in the dedicated COMMUNICATIONS > Digitally signed contracts section present within home banking or in the MENU > Documents > Communications archive > Digital signature of Banca Progetto mobile app.
How do I renew my expired identity document?
To update your identity document you must proceed from home banking in the YOUR DETAILS menu in the Document renewal > Identity document section.
How do I renew the due diligence?
To update the due diligence it is necessary to proceed from home banking in the YOUR DATA menu in the Document renewal section > Customer Due Diligence Questionnaire. You can also use the Mobile App from Menu – Documents – Renew documents
When is the statement made available?
The account statement is made available within home banking and the mobile app at the end of each interest payment period.
Communications beyond one year are available by setting a search period before the last year by clicking on the back arrow on the calendar.
Where is the account statement made available?
All account statements are available in the COMMUNICATIONS section of home banking, by selecting the search period you can consult the desired document. Communications beyond one year are available by setting a search period before the last year.
In the mobile App you will find it in Menu – Documents – Communications Archive
How can I view card movements?
You can consult the movements online by accessing the personal area of your home banking or by downloading the Nexi Pay App.
I have opened Conto Progetto, where can I find the instructions for opening Conto Key?
The instructions for opening Conto Key will be viewable in the MY PRODUCTS - PRODUCT SHOWCASE section of the customer area within one week from the date of receipt of the home banking access credentials.
SMS alert: how can I activate it from the Customer area?
To activate notifications via SMS, log in to home banking and enter the EDIT PROFILE – NOTIFICATIONS – ALERT HOME BANKING section. Then, select the notifications to activate from those available in the list and confirm the operation by clicking PROCEED.
From the Mobile App you will have to go to Profile - Notifications and communications - Notifications.
How to resume the Key Account activation process from home banking?
To continue with Conto Key opening process, you must access home banking, enter the MY PRODUCTS - LIST section and follow the instructions provided by the online procedure.
Where are the interest from Time Deposits credited?
The interest is credited directly to your Conto Key.
How much is stamp duty on time deposits and when is it charged?
The stamp duty applied on time deposits is equal to 0.20% of the sums deposited and is charged annually to Conto Key, on 31 December for existing deposits or upon expiry of the restriction or in the event of extinction anticipated.
How to activate a Time Deposit?
If you log in from home banking:
Enter the OPERATIONS - TIME DEPOSIT PURCHASE section, and enter the amount to be restricted, selecting the desired restriction.
You can consult the status of the lien operations carried out in the MY SITUATION - TIME DEPOSIT section and open the details of the operation by clicking the "lens" icon.
To consult the coupon plan for active time deposits, you can click on the time deposit detail, selecting 'Coupon plan'.
If you access from the mobile APP:
Enter the Deposit section, click on the + icon, indicate the amount to be restricted, select the desired restriction and click on Next.
You can view the status of the lien operations carried out by accessing the Deposit section or by clicking on Menu > my situation > time deposit.
To consult the coupon plan for active time deposits, click on the time deposit detail, selecting 'Coupon plan'.
How to withdraw funds from a Time Deposit?
In the case of signing a non-releasable time deposit, you can exercise the right to early release only for a justified reason, by making a request via e-mail to servizioclienti@contoprogetto.it.
If the request is accepted, the Bank will not recognize any interest and will apply a penalty equal to the sum of any net interest already paid.
It is possible to independently release the sums only for the total amount and if the restriction activated by you is releaseable.
If you log in from home banking:
Enter the MY SITUATION – TIME DEPOSIT section, select the constraint to settle and click Extinguish.
After confirming the operation, the sum including accrued interest will be credited directly to your Conto Key on the release date.
If you access from the mobile APP:
Enter the Deposit section, select the constraint to be extinguished and click on the arrow with X > Extinguish Time Deposit.
After confirming the operation, the sum including accrued interest will be credited directly to your Conto Key on the release date.
In the event of early release before the set deadline, a rate will be applied equal to the difference between the annual nominal creditor rate and the penalty in the event of early release as illustrated in the information documents available in the transparency section.
What is the rate applied in case of early release?
The rate applied is equal to the difference between the nominal annual creditor rate and the penalty in the event of early release, as illustrated in the information documents available in the transparency section.
Can I make a partial release of the time deposit?
No, it is possible to release the funds only for the total amount and if the restriction activated by you is releaseable.
Can I release a non-releasable time deposit?
In the case of a non-releasable time deposit, once the 14 days for right of reconsideration have passed, the right to early release can be exercised only for a justified reason, by sending the request via e-mail to the address servizioclienti@contoprogetto.it accompanied by supporting documentation.
If the request is accepted, the Bank will not recognize any interest and will apply a penalty equal to the sum of any net interest already paid.
Where do I view active time deposits?
From home banking you can view the status of the lock operations carried out by accessing the MY SITUATION - TIME DEPOSIT section and open the details of the operation by clicking the icon with the magnifying glass.
From the Mobile App you can view the bonds signed by accessing the Deposit section or click on Menu > my situation > time deposit.
Where can I find the interest accrued and to be accrued?
You can consult the coupon plan of your active time deposits by clicking on the time deposit detail and then on the 'Coupon plan' button.
From the mobile app, click on your active bond and then on the "detail" link, the coupon plan will be at the bottom of the view
How to activate time deposit on Conto Key using sums present in Conto Progetto?
To activate the releasable or non-redeemable deposit lines, it is necessary to transfer the liquidity to Conto Key. The transfer takes 32 calendar days.
Where can I find all the information about the Nexi debit card?
All information on the card can be consulted in the Transparency section of the website www.bancaprogetto.it under DEBIT CARD.
Nexi Card: how can you request the Debit Card?
You can request the debit card directly from home banking in the MY PRODUCTS - PRODUCTS SHOWCASE section. If you do not see the product, please write to servizioclienti@contoprogetto.it to request verification
Is the debit card a payment card?
Yes, the debit card is a payment card that is linked to Conto Key; the use is therefore strictly linked to the balance of the current account and the spending authorization will take place only and exclusively in the presence of a sufficient balance for the expenditure incurred.
Does the card request have a cost?
The issuing of the debit card is free and without fees.
What are the main characteristics of the Debit Card?
The Debit Card is a payment tool that allows you to carry out transactions through the international Mastercard circuit. With it, you can purchase goods and/or services from merchants participating in the international circuit, including online or other virtual channels, without the need for cash payments.
The card is equipped with contactless technology, enabling fast payments up to €50 with a simple gesture. For amounts exceeding this, on physical POS machines, you can use the card's PIN. It is also possible to link the debit card to the payment wallet on your smartphone to have it always at hand.
Is the debit card a credit card?
No, and Conto Key does not provide for the issuing of credit cards.
On which payment circuit is the Nexi debit card active?
The Nexi debit card is active on the international Mastercard circuit and is also enabled outside the national territory. It will therefore be possible to withdraw cash and make payments anywhere in the world.
How is the Nexi debit card delivered?
The card is sent by Nexi to the address indicated during the request phase.
How can I apply for the Nexi debit card?
You can request the debit card directly from home banking in the MY PRODUCTS - PRODUCTS SHOWCASE section. The card may not be immediately visible after opening Conto Key or in the days immediately following. To make it immediately visible you must contact Customer Service who will unlock the card request functionality.
How much does the Nexi debit card cost?
Issuing and renewing the Nexi debit card is free and has no annual fee.
Requesting a duplicate or remaking it costs €5.00.
How can I use the debit card?
It is possible to purchase goods and/or services via POS at merchants participating in the international Mastercard circuit or via the internet at e-commerce sites.
You can also use the card in contactless mode, by holding the card close to enabled POS terminals, and up to €50 it will not be necessary to enter the PIN, which is necessary for higher amounts.
You can also add the card to the main payment wallets on your smartphone.
Can I use the Nexi debit card with Apple Pay?
You can use the Nexi debit card with the Apple wallet “Apple Pay”.
Can I use the Nexi debit card with Google Pay?
You can use the Nexi debit card with the Google wallet, “Google Pay”.
Can I use Nexi debit card with Samsung Pay?
It is not possible to use the Nexi debit card with the Samsung wallet, “Samsung Pay”.
Can I use my Nexi debit card with Fitbit Pay?
It is not possible to use the Nexi debit card with the Fitbit wallet, “Fitbit Pay”.
What are the limits for using the card?
Withdrawals in Italy:
- €1,000 per day
- €1,000 per month
Withdrawals abroad:
- €1,000 per day
- €1,000 per month
The aforementioned limits are considered valid without prejudice to any further limitations imposed by the bank that owns the ATM disbursing the sum.
Purchases in Italy and abroad:
⁃ €1,500 per day
⁃ €3,000 per month
Are withdrawals free?
The costs in the Euro Area are as follows:
⁃ €0 per n. 2 cash withdrawal operations per month carried out at the branches of all banks, in Italy and abroad
⁃ €2 from the third transaction per month of cash withdrawal carried out at the branches of all banks, in Italy and abroad
While for the Extra Euro area:
⁃ €2 for each cash withdrawal operation carried out at the branches of all banks abroad
The Euro area includes the European Union countries that do not adopt the Euro but adhere to Regulation (EC) no. 924/2009 relating to cross-border payments in the Community.
Furthermore, in line with the provisions of Mastercard, the banks that provide the service and/or the third-party owners or managers of the ATMs participating in the International Circuit may apply additional commissions appropriately communicated and/or highlighted by the ATMs themselves.
How can I view card movements?
You can consult the movements of the Nexi debit card by accessing home banking or from the Banca Progetto mobile App in the MY SITUATION - CONTO KEY BALANCE AND MOVEMENTS section and from the Nexi Pay App.
How can the card be blocked?
It is possible to request that the card be blocked 24 hours a day, 365 days a year by contacting the toll-free number 800 151616 from Italy, +39 02 34980129 from abroad and the international toll-free number 1.800.473.6896 from the USA.
The card has been demagnetized, how can I get it reissued?
It is possible to request re-issuance of the debit card by contacting Banca Progetto Customer Service.
Can I change my card PIN?
The PIN Change service, which allows you to change your PIN, is a free service available only at enabled ATMs.
I no longer remember my Nexi debit card PIN? How can I get it?
If you have forgotten your Nexi debit card PIN, you can always find it in the Nexi Pay App in the VIEW CARD DATA – Card PIN section.
Are my transactions secure? Can someone spend for me?
For transactions requiring a PIN, the Mastercard Secure Code anti-fraud protection service is available, a service for the protection of online purchases, with automatic free membership, in the presence of a mobile number provided to the card issuer.
If it is not provided, the Owner will be able to join for free via the Personal Area of the Website or the Nexi Pay App.
All information relating to the Service is available in the Owner Regulations and the 3D Secure Service Regulations published in the Transparency area of the Nexi website.
What is 3DS or 3D Secure system?
It is an anti-fraud protection service present on debit/credit cards.
What is the CVV of the Nexi debit card? Where can I find it?
The CVV is a 3-digit code printed on the back of the Nexi debit card, necessary to guarantee the security of your online purchases, and you can also find it in the Nexi Pay App in the VIEW CARD DATA - CVV section.
What is Nexi Debit Card PAN? Where can I find it?
The PAN is the sequence of 16 digits printed on the Nexi debit card, which uniquely identifies the card, and you can also find it in the Nexi Pay App in the VIEW CARD DATA – Card Number and Expiry section.
Can I insert my card on e-commerce sites like Amazon?
The Nexi debit card can be used for the main e-commerce sites and therefore also Amazon.
How much does it cost to withdraw cash from an ATM at another bank/intermediary in Italy?
Each month, the first two withdrawals are free while subsequent withdrawals have a commission of 2 euros.
Are withdrawals free?
0.00 Euro for n. 2 cash withdrawal operations per month carried out at the branches of all banks, in Italy and abroad (Euro area).
2.00 Euros from the third cash withdrawal transaction per month carried out at the branches of all banks, in Italy and abroad (Euro area).
2.00 Euros for each cash withdrawal transaction carried out at the branches of all banks abroad (non-Euro area).
Are there any amount limits for outgoing bank transfers?
The usage limits of the Debit Card are as follows:
We report the maximum limits foreseen by type of transfers:
i. Daily device limit (SEPA bank transfer): €1,000,000.00
ii. Maximum device per transaction (instant Sct inst bank transfer): €100,000.00
iii. Monthly device limit (SEPA bank transfer and Sct inst instant bank transfer): €1,000,000.00
Does the national or foreign cross-border Sepa transfer or for outgoing tax breaks have any costs?
Transfers, with the exception of urgent or instant transfers, are free.
Does the outgoing Sepa Urgent bank transfer have any costs?
There is a 2 euro commission for each urgent transfer made.
Does the Sepa instant bank transfer (Sct inst) have any costs?
There is a 1.50 euro commission for each instant transfer made.
How can I transfer sums from Conto Progetto to Conto Key?
It is possible to transfer the sums independently from your home banking and/or using the Banca Progetto mobile app via the "funds transfer" function. The sums deposited in Conto Progetto can only be transferred to the support account, which is unique and can be your own Conto Key or a current account of another bank in accordance with the contractual conditions of Conto Progetto.
Below is the main useful information:
- all transfers from Conto Progetto to the support account are credited after 32 calendar days or from receipt of the request itself or, if the thirty-second day coincides with a non-working day, the first following working day, with the sums being credited by first business day following the registration and debit date;
- this timing is also applied for the transfer if the supporting account is Conto Key;
- during the 32 days interest continues to accrue.
How can I revoke a transfer?
To request the revocation of the bank transfer it is necessary to write to servizioclienti@contoprogetto.it. The request must be received in time to be able to process the revocation within the cut-off times (for further information consult the information sheet in the Transparency section).
The possibility of making an instant Sepa transfer (Sct inst) is not present in home banking or in the Banca Progetto mobile app. Why?
The functionality is not immediately available, but can be activated or deactivated by contacting Customer Service.
Does the SDD direct debit have activation costs and/or commissions?
No, SDD direct debit is a completely free service.
What is the deadline for entering an urgent Sepa transfer?
To guarantee settlement of the bank transfer on the same day, it is necessary to enter the urgent bank transfer by 10.30 am.
What are the deadlines for making bank transfers?
The deadlines for entering payment orders are as follows:
TYPE OF OPERATION CUT-OFF
- Internal payment 4.30pm
- Sepa bank transfer 4.30pm
- Urgent Sepa bank transfer 10.30am
If the moment of receipt of a payment order occurs on a non-operational day and\or is received after the daily time limit (cut off), the payment order is considered received on the following business day.
How are personal data processed?
The data is processed in accordance with current legislation on the protection of personal data (EU Regulation 2016/679, so-called “GDPR”). For further information, please refer to the document "Conto Progetto Privacy Policy" on this site in the Transparency section.
Can I use the same contact details (telephone number and email address) to manage multiple accounts?
In order to use the digital signature, the contact details (telephone number and e-mail address) must be associated with a single tax code.
In this regard, we remind you that, with reference to the rules for issuing qualified electronic signature certificates, and in particular to the process of identifying and registering the applicant, art. 14 bis, paragraph 2, letter. i) of the CAD attributes to AgID supervisory functions on trust services pursuant to article 17 of EU Regulation 910/2014 (eIDAS Regulation), as the body designated for this purpose on certified electronic mail managers, on the subjects that provide compliant conservation services, as well as on public and private entities participating in SPID referred to in article 64, to combat identity theft.
For further information, please refer to www.agid.gov.it/it/agenzia/vigilanza.
Where can I find the average balance for ISEE purposes?
The average balance for ISEE purposes is indicated on all account statements with reference to 31 December of each year and the same can be consulted in the COMMUNICATIONS section of the Customer area. By selecting the search period, you can consult the desired document.
CET1: what is your CET1?
All information regarding the CET1 ratio data is published on the official Banca Progetto website in the Investor > Financial Statements and Reports section, where the latest available Consolidated Financial Statements are published.
Are time deposits and funds stored in Conto Key protected by the FITD?
As a result of Banca Progetto's membership of the "Interbank Deposit Protection Fund guarantee system" (so-called FITD), each Customer is guaranteed maximum coverage of the amount of €100,000.00 of the availability resulting from Conto Key and any time active deposits.
In the event that a depositor holds multiple accounts at the same bank, the maximum coverage of €100,000.00 applies to the accumulation of registered and jointly held deposits. The guaranteed sums are intended for each individual subject.
Which documents need to be sent to open an inheritance procedure in the event of the death of an owner/co-owner?
In order to open an inheritance procedure it is necessary to send:
- a copy of the identification documents of all possible heirs
- the declaration in lieu of the deed of notoriety
- the death certificate of the deceased
- a copy of the deceased's identity document
Once the documentation has been received, we will issue the bank certification of the balance present on the Key Account and any active time deposits.
The sum can then be released once a certified copy of the declaration of succession or the declaration of exemption from succession has been received with the related liquidation instructions signed by the heirs to extinguish Conto Progetto account.
The documentation can be sent in advance to the e-mail address servizioclienti@contoprogetto.it and then sent by registered mail to the address: Banca Progetto Spa – Via Bocchetto 6 – 20123 Milan (MI) or directly to the PEC address servizioclienti@pec.bancaprogetto.it
